For restaurants, cafés and F&B chains
The aggregator takes the margin. Keep the customer.
Restaurants, cafés and coffee roasters on Foodics or Zyda, from a single branch to twenty — building a guest list you own instead of renting one from a delivery app.
- Restaurants and cafés running one to twenty locations
- On Foodics, Zyda or a POS with an exportable guest list
- Taking direct orders alongside the aggregators
- An ops or marketing lead who can own a tool day to day
This is what it costs you.
The delivery app owns your guest.
They take a cut of every order and you still do not know who ordered, what they ordered, or how to reach them.
Loyalty is a punch card nobody uses.
The programme exists. The stamps get lost. Nothing in it tells you who has stopped coming in.
Marketing stops when your marketer goes on leave.
Every campaign is manual, so Ramadan and Eid become a scramble instead of a plan that runs itself.
The flows that fit you.
Every one of these runs in production on Nonito today. Narrow by what you are trying to fix, and open any card to see exactly how it is wired.
6 flows
In-store Opt-in
Capture a phone number at the till with a spin-the-wheel pop-up, then send the prize by SMS and keep the customer contactable.
Order Confirmation
When an order is created, confirm it on WhatsApp — and filter fake cash-on-delivery orders before they ship.
Post-Purchase Feedback
After delivery, ask for a rating on WhatsApp — publish the good ones to your storefront and route the bad ones to a human.
Order Cancellation Save
When an order is cancelled, ask why on WhatsApp and offer a swap or a held discount before the customer is gone.
Referral
Send your high-value customers a unique referral link by SMS, track who referred whom, and credit the reward automatically.
Cross-sell & Recommendations
Take a segment, pull the right next product from purchase history, and send it with the AI email builder.
In-store Opt-in
Capture a phone number at the till with a spin-the-wheel pop-up, then send the prize by SMS and keep the customer contactable.
Prize delivered at the till
You won 15% off your next visit. Code SPIN15, valid 30 days. Show this at any branch.
Still holding your 15% — it expires Sunday. Code SPIN15.
Connect what you already run.
Nonito reads your commerce data where it already lives. No export, no re-keying, no waiting on a data project.
Questions we get from restaurants & f&b teams.
We take most orders through delivery apps. Is this still worth it?
That is usually the reason to start. The point is to build a direct guest list alongside the aggregator business — capturing guests in store and on your own ordering channel, then giving them a reason to order direct next time.
How do we collect numbers from dine-in guests?
A spin-the-wheel pop-up at the till, a tablet at the counter, or a QR code on the receipt. Each one turns an anonymous walk-in into a guest you can message next month, on SMS, with consent captured at the point of opt-in.
Can we run different messages per branch?
Yes. Segments can be built on branch, order history, recency and spend, so a new location can run its own opening campaign while the rest of the estate keeps its regular flows.
Not quite you?
D2C E-commerce
Fashion, beauty, skincare, home and gifting brands selling direct.
See the flows →Multi-location Retail
Specialty retail with stores, kiosks and a POS list nobody messages.
See the flows →Subscription & Replenishment
Coffee, supplements, bakery and refillables that live on the second order.
See the flows →