Salla integration
Salla WhatsApp flows, run from your own store’s orders.
Nonito connects to your Salla store’s orders, customers, carts and stock through a custom integration that our team sets up with you, included in your plan. Once it is live, those events start WhatsApp, SMS and email flows in Arabic or English, and every order that follows a message is attributed to it.
- Brands selling on Salla, or on Zid
- Selling in Saudi Arabia and the wider Gulf
- Cash-on-delivery orders that need confirming before they ship
- Customers who read WhatsApp before email
How a Salla store connects to Nonito.
There is no install button. Our team builds the connection with you: we connect to your Salla store’s orders, customers, carts and stock, check that real orders arrive complete, and then switch the first flow on.
- Not a one-click app. Nonito is not listed in the Salla App Store. The connection is a custom integration, set up with our team rather than installed.
- Built on your store data. Orders, customers, carts and stock: who ordered, what they left in the cart, how they paid, where the order is now and when a product is back.
- Setup is included. Building the integration is part of your Nonito plan, with no separate setup fee. Which flows go live first is agreed with you on the first call.
- Your store stays as it is. Salla keeps the catalogue, the checkout and the payments. Nonito runs the messages your customers receive.
What a connected Salla store can run.
These are the flows Salla brands ask for first. Each link opens the flow, its message templates and how it is built.
| Flow | What starts it | What the customer gets |
|---|---|---|
| Order and COD confirmation | A new order | The order details on WhatsApp, with Confirm and Cancel buttons for cash-on-delivery orders |
| Abandoned cart | A cart left without an order | A reminder with a link back to the cart, then one last follow-up |
| Shipping updates | An order status change, such as shipped or delivered | Where the order is, with the courier and tracking link when your store records them |
| Back in stock | A product someone asked for is available again | A message as soon as it can be ordered |
| Win-back | No order for a number of days you choose | A reminder, or an offer, before a regular customer drifts away |
| Segments and campaigns | Order history: what they bought, how often and how much | WhatsApp, SMS or email to a segment, such as everyone who ordered in the last 90 days |
Abandoned cart and back in stock run on the cart and stock data your Salla store sends through the integration, alongside orders and customers.
One Salla order, confirmed on WhatsApp before it ships.
A cash-on-delivery order comes in. Nonito sends the confirmation in the customer’s language, and a tap on Confirm or Cancel takes its own path in the flow before anything is packed.
Arabic
أهلًا نورة، وصلنا طلبك رقم 10482. قطعتان، الدفع عند الاستلام، 289 ريال.
اضغطي تأكيد ونجهّز طلبك للشحن اليوم.
تأكيد
English
Hi Hussein, your order 10483 is in. Two items, cash on delivery, 289 SAR.
Tap Confirm and we will get it ready to ship today.
Confirm
How setup works.
- 01
Book a call
Tell us about your Salla store, how your customers pay and which messages matter most. Most brands start with COD confirmation or abandoned cart.
- 02
We connect your store data
Our team connects Nonito to your Salla store’s orders and customers, and checks that real orders arrive complete before any flow uses them.
- 03
Connect WhatsApp
Bring your WhatsApp Business number or set one up through Nonito. Templates are written in Arabic and English and submitted to Meta for you.
- 04
Turn on the first flow
Every order that follows a message is attributed to it, so you can see which flow is earning its place.
Selling on Zid instead?
Zid stores connect the same way: a custom integration that our team sets up with you, built on your store’s orders, customers, carts and stock. The flows, channels and setup steps on this page apply to Zid too. Mention Zid when you book and we will plan the setup around it.
WhatsApp first, with SMS and email in the same flow.
WhatsApp
The official WhatsApp Business API, templates approved by Meta, and button replies that route the flow. Meta charges per message on top of your plan.
SMS
Live for Saudi numbers, as well as the UAE and Egypt. Your sender name is registered before the first send, and our team quotes the Saudi rate.
Email
Order and marketing emails in the same flows, so a customer who does not read WhatsApp still hears from you.
Nonito plans are priced and billed in US dollars, excluding VAT. See pricing
Questions Salla stores ask us.
Does Nonito integrate with Salla?
Yes, through a custom integration that our team sets up with you. We connect to your Salla store’s orders, customers, carts and stock, and those events then start WhatsApp, SMS and email flows in Nonito.
Is Nonito an app in the Salla App Store?
No. Nonito is not a one-click app in the Salla App Store, so there is nothing to install. The connection is set up with our team, and the first step is a demo call.
What can I send to my Salla customers on WhatsApp?
Order and cash-on-delivery confirmation, abandoned cart reminders, shipping updates, back in stock alerts, win-back messages and campaigns to segments built from order history. Marketing messages go to customers who have opted in, on templates Meta has approved.
How long does setup take?
It depends on your store and the flows you want first. We agree on the scope and the timeline with you on the first call, before anything is built.
Does it work with Zid too?
Yes. Zid stores connect the same way, through a custom integration that our team sets up with you.
Can messages go out in Arabic?
Yes. Templates are written in Arabic and English, and each customer is sent the language that fits them.
Do I need a WhatsApp Business API account first?
No. You can bring an existing WhatsApp Business number, or Nonito sets up the API connection and submits your templates to Meta during onboarding.
What does it cost?
Nonito plans are priced and billed in US dollars, excluding VAT, and Meta charges for WhatsApp messages on top. The plans are on the pricing page. Setting up the Salla or Zid integration is included in your plan, with no separate setup fee.
Related pages.
See it running on your Salla orders.
Book a demo and tell us how your store sells. We will plan the integration with you and show you the first flow it would run.